tracking number will be displayed on the "Order
Status Details" page when has been shipped. You will
be sent an email to notify you of any changes in the
order status which may be viewed at any time on the
"Order Status Details" page.
Shipping Offer is valid for single package
non-oversized shipments over Rs.10000 and less than
10 kg within the contiguous Indian states only. All
other areas must pay shipping and handling charges.
We reserve the right to ship via the carrier of our
Shipping charges are subject to change without
prior notice, due to carrier rate increases. For
now, we still offer FREE SHIPPING for merchandise
orders totaling Rs.10000 or more (with some
recipient is responsible for any local taxes,
octroi, duties, or brokerage fees
shipping does not apply on international orders.
Additional shipping charges will be added to
Andaman Nicobar and Maldives, Union Territory .
Shipment of the following art materials will be
made by truck, and billed at an additional cost:
Oversize and Drop Shipped Items
combination of clay, plaster, and molding
material totaling 20 kgs or more
Some studio furniture and easels will be
shipped by truck and billed at an additional
Shipping offer does not apply to items that are
flammable or hazardous.
promotions for free freight do not apply toward
orders with oversize and heavy items.
air shipments, and on all orders shipped outside the
26 contiguous states, there may be additional
freight charges on some items. You will be notified
prior to shipment.
orders posted on Himalaya Fine Art normally ship
via DTDC surface delivery. Additional charges
may apply on shipments to AN and ML. Contact us
order to a physical address within the
contiguous states of India will normally be
shipped via DTDC Surface. Allow 2 business days
for order processing, plus 1–5 business days
once merchandise leaves our premise. Orders
placed on weekends or holidays will not be
shipped until the following business day.
We aim to
deliver all orders within 8 days of receipt of the
order, but cannot be held responsible for delays in
delivery beyond our control.
All shipping methods require a complete physical
Express orders must be placed before 12:00 pm IST.
Express shipments are expedited through our order
process. After receiving your order, Customer
Service department will contact you by email or
phone to inform you of shipping services and cost.
We will ship non-ground shipments only after we have
received your approval. All aerosols and hazardous
materials are shipped via Ground Services ONLY.
Expedited shipping options for these items are not
available, and will be changed to standard service.
Items marked with this symbol are oversized
– shipping rates for these items are based
oversize item is a large (and/or heavy) item
which can be shipped via standard carrier
services (DTDC, Fedex, etc.) but
incurs a higher shipping charge due to the
size and/or weight of the item. Oversize
items include, but are not limited to:
* Drafting tables
* Floor easels
* Large canvasses (above 36 x 36 inches)
Orders containing items ordered in large
quantities will also be considered oversize.
(E. g. clay and other casting materials,
wood items such as stretcher strips, binder
boards, gallon containers of any product,
paper pads, etc.).
Since the "Actual Shipping Costs" that may
be applicable cannot be calculated or
estimated until the order has been picked
and packed as they are determined by carrier
and are calculated with the size of the
package, weight of the package, and
distance. You will be notified via email to
view the extra shipping cost for your order
which will be displayed on the "Order Status
Once an order is placed for an oversize
item, we will contact you with shipping rate
information and delivery details prior to
processing your order. Any promotions for
free freight do not apply toward orders with
Expedited shipping methods are not recommended for oversized items.
marked with this symbol may be drop shipped from
the manufacturer. Additional charges apply.
Factory Direct shipping charges may depend on
destination as well as weight. Please allow
additional time for delivery. Some items shipped
directly from the factory may not be available
for express shipping. You will be notified if
the item you ordered cannot be shipped express.
Although items shipped from the factory incur additional
shipping charges, the cost of the items
themselves applies toward the Rs. 10000 free
shipping offer. For instance, suppose you order
a Rs. 6000 easel that is shipped direct from the
factory, plus Rs. 5000 in items that are stocked
in our premise. You must pay an additional FOB
charge for the easel. However, since your total
order is over Rs. 10000, the items that are
stocked qualify for free shipping from our
distribution center. Thus, it is to your
advantage to order additional stocked items with
an order that requires factory shipment.
Any promotions for free freight do not apply towards
orders with drop ship items.
If you would like to know exact charges for
factory shipment and special handling to your
destination, we encourage you to place your
order via email.
Himalaya Fine Art telephone number is easy
to find at the bottom of every page on the
Items marked with this symbol must ship via
A freight truck item is an extremely
large (and/or heavy) item which requires the use
of a freight truck. Freight truck items are not
deliverable by standard carrier services (DTDC,
Pafex, etc.) and therefore cannot be expedited
(surface shipping only). Freight truck items
include, but are not limited to:
containing items ordered in large quantities may
also require the use of a freight truck. Actual
freight truck shipping charge varies based on size,
weight, destination, and delivery type and delivery
options. Truck shipment delivers your item to the
trucker's port in your locality. While all carriers
establish their own rates for delivery, our shipping
department selects the best carrier based on
service, price, and availability.
physical address and phone number are required
for delivery. The minimum charge is Rs. 2000.
You might consider consolidating two or more
orders to make the most of the minimum charge.
Schools should allow three weeks delivery time
for truck shipment orders placed from June 15
through August 15.
International orders ship by FedEx. The method and
cost are determined by items orders, cost, weight,
size and destination. Some items cannot ship outside
of the India . This includes any hazardous or
flammable materials. Notification will be given if
this applies. Free shipping does not apply on
Shipping charges are calculated and an email is
sent for approval within 2-3 business days. If email
is not available, the charges will be faxed or
phoned. A response is requested within 7 days after
receiving our notification. Orders do not ship
without approval, and can be cancelled up until that
time. A phone number is required for delivery.
The recipient is responsible for any taxes,
duties, or brokerage fees. These cannot be estimated
prior to shipping. We are unable to remove pricing
from documents as the correct value must be
The electrical products we carry may not be
compatible with your electrical system, even when a
converter is used. Damage may occur, and for this
reason, these items are not returnable.
Questions regarding international shipments should
be directed to
General Inquiry. International orders do not
ship without customer approval so questions
regarding shipping charges will be answered once an
order is placed. You may also call +91 (22) 22611455
10 a.m. to 6 p.m. weekdays | 10 a.m. to 1 p.m.