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Shipping Information

 

Orders over Rs. 10,000 placed at Himalayafineart.com get FREE SHIPPING! *

 
 
   

Order Tracking

Shipping Costs
Free Shipping
Shipping methods and expected timings

Priority (Expedited) Shipment

Oversized Items

Drop Shipped from Factory (FOB)

Truck Shipment
International Shipping
   
Order Tracking
Your order tracking number will be displayed on the "Order Status Details" page when has been shipped. You will be sent an email to notify you of any changes in the order status which may be viewed at any time on the "Order Status Details" page.
 
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Shipping Costs
 
 

Surface Shipping Cost (Rs.)

Order Value Mumbai West North East South North-East & Jammu Kashmir
Up to 1499 130 140 145 175 140 190
1500 to 2499 130 165 195 235 190 260
2500 to 3749 150 225 255 290 260 330
3750 to 4999 170 255 285 320 285 360
5000 to 7499 190 285 315 340 315 390
7500 to 9999 210 310 375 395 375 430
10000 and up Free Free Free Free Free Free
 
 

Air Shipping Cost (Rs.)

Order Value West North East South North-East & Jammu Kashmir
Up to 1499 250 280 280 280 300
1500 to 2499 380 430 430 430 480
2500 to 3749 560 600 600 600 720
3750 to 4999 720 740 740 740 840
5000 to 7499 900 1040 1040 1040 1140
7500 to 9999 1040 1200 1200 1200 1350
10000 and up 14% 15% 15% 15% 17%
 
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Free Shipping
 

Free Shipping Offer is valid for single package non-oversized shipments over Rs.10000 and less than 10 kg within the contiguous Indian states only. All other areas must pay shipping and handling charges. We reserve the right to ship via the carrier of our choice.

Shipping charges are subject to change without prior notice, due to carrier rate increases. For now, we still offer FREE SHIPPING for merchandise orders totaling Rs.10000 or more (with some exceptions).

Exceptions :

 
The recipient is responsible for any local taxes, octroi, duties, or brokerage fees
Free shipping does not apply on international orders.
Additional shipping charges will be added to Andaman Nicobar and Maldives, Union Territory .
Shipment of the following art materials will be made by truck, and billed at an additional cost:
 
  • Oversize and Drop Shipped Items
  • Any combination of clay, plaster, and molding material totaling 20 kgs or more
  • Some studio furniture and easels will be shipped by truck and billed at an additional cost.
Free Shipping offer does not apply to items that are flammable or hazardous.
Any promotions for free freight do not apply toward orders with oversize and heavy items.
 

On any air shipments, and on all orders shipped outside the 26 contiguous states, there may be additional freight charges on some items. You will be notified prior to shipment.

 
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Shipping Methods and Expected Shipping Times
 

Typical orders posted on Himalaya Fine Art normally ship via DTDC surface delivery. Additional charges may apply on shipments to AN and ML. Contact us for information.

 
Your order to a physical address within the contiguous states of India will normally be shipped via DTDC Surface. Allow 2 business days for order processing, plus 1–5 business days once merchandise leaves our premise. Orders placed on weekends or holidays will not be shipped until the following business day.
 
We aim to deliver all orders within 8 days of receipt of the order, but cannot be held responsible for delays in delivery beyond our control.

All shipping methods require a complete physical address. 

We do not ship to APO/FPO & P.O. Box addresses
 
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Express Shipment (Coming Soon)
 

Express orders must be placed before 12:00 pm IST. Express shipments are expedited through our order process. After receiving your order,  Customer Service department will contact you by email or phone to inform you of shipping services and cost. We will ship non-ground shipments only after we have received your approval. All aerosols and hazardous materials are shipped via Ground Services ONLY. Expedited shipping options for these items are not available, and will be changed to standard service.

 
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Oversized - Additional Shipping May Apply .
 
 

Items marked with this symbol are oversized – shipping rates for these items are based on Volumetric-Weight.

An oversize item is a large (and/or heavy) item which can be shipped via standard carrier services (DTDC,  Fedex, etc.) but incurs a higher shipping charge due to the size and/or weight of the item. Oversize items include, but are not limited to:

* Drafting tables

* Floor easels

* Large canvasses (above 36 x 36 inches)

Orders containing items ordered in large quantities will also be considered oversize. (E. g. clay and other casting materials, wood items such as stretcher strips, binder boards, gallon containers of any product, paper pads, etc.).

Since the "Actual Shipping Costs" that may be applicable cannot be calculated or estimated until the order has been picked and packed as they are determined by carrier and are calculated with the size of the package, weight of the package, and distance. You will be notified via email to view the extra shipping cost for your order which will be displayed on the "Order Status Details" page.

Once an order is placed for an oversize item, we will contact you with shipping rate information and delivery details prior to processing your order. Any promotions for free freight do not apply toward orders with oversize items.

Expedited shipping methods are not recommended for oversized items.

 
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Drop Shipped from Factory
 
Items marked with this symbol may be drop shipped from the manufacturer. Additional charges apply.

Factory Direct shipping charges may depend on destination as well as weight. Please allow additional time for delivery. Some items shipped directly from the factory may not be available for express shipping. You will be notified if the item you ordered cannot be shipped express.

Although items shipped from the factory incur additional shipping charges, the cost of the items themselves applies toward the Rs. 10000 free shipping offer. For instance, suppose you order a Rs. 6000 easel that is shipped direct from the factory, plus Rs. 5000 in items that are stocked in our premise. You must pay an additional FOB charge for the easel. However, since your total order is over Rs. 10000, the items that are stocked qualify for free shipping from our distribution center. Thus, it is to your advantage to order additional stocked items with an order that requires factory shipment.

Any promotions for free freight do not apply towards orders with drop ship items.

If you would like to know exact charges for factory shipment and special handling to your destination, we encourage you to place your order via email.

Himalaya Fine Art telephone number is easy to find at the bottom of every page on the Himalayafineart.com website.
 
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Truck Shipment
 

Items marked with this symbol must ship via truck.

A freight truck item is an extremely large (and/or heavy) item which requires the use of a freight truck. Freight truck items are not deliverable by standard carrier services (DTDC, Pafex, etc.) and therefore cannot be expedited (surface shipping only). Freight truck items include, but are not limited to:

* Studio easels

* Large canvasses

* Large drafting tables

* Studio-size furniture (watercolor stations, etc).

 

Orders containing items ordered in large quantities may also require the use of a freight truck. Actual freight truck shipping charge varies based on size, weight, destination, and delivery type and delivery options. Truck shipment delivers your item to the trucker's port in your locality. While all carriers establish their own rates for delivery, our shipping department selects the best carrier based on service, price, and availability.

A physical address and phone number are required for delivery. The minimum charge is Rs. 2000. You might consider consolidating two or more orders to make the most of the minimum charge. Schools should allow three weeks delivery time for truck shipment orders placed from June 15 through August 15.

 
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International Shipping
 

International orders ship by FedEx. The method and cost are determined by items orders, cost, weight, size and destination. Some items cannot ship outside of the India . This includes any hazardous or flammable materials. Notification will be given if this applies. Free shipping does not apply on international orders.

Shipping charges are calculated and an email is sent for approval within 2-3 business days. If email is not available, the charges will be faxed or phoned. A response is requested within 7 days after receiving our notification. Orders do not ship without approval, and can be cancelled up until that time. A phone number is required for delivery.

The recipient is responsible for any taxes, duties, or brokerage fees. These cannot be estimated prior to shipping. We are unable to remove pricing from documents as the correct value must be provided.

The electrical products we carry may not be compatible with your electrical system, even when a converter is used. Damage may occur, and for this reason, these items are not returnable.

Questions regarding international shipments should be directed to General Inquiry. International orders do not ship without customer approval so questions regarding shipping charges will be answered once an order is placed. You may also call +91 (22) 22611455 10 a.m. to 6 p.m. weekdays | 10 a.m. to 1 p.m. Saturday IST

 
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Himalaya Fine Art
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Himalaya Fine Art
Himalaya Stationery Mart
2/ 3 Himalaya House
79 Palton Road,
CST Mumbai 400001

Telephone : +91 (22) 22611455
Telefax : +91 (22) 22614940 (Working Hours Only)
E-mail:

General Inquiry

Customer Service

Orders

Mon to Sat

10.30 a.m. to 6.30 p.m.

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